Shipping Policy

PRE-ORDER DISPATCH

PRE-ORDER ITEMS ARE DISPATCHED 2–8 DAYS AFTER THE PRE-ORDER PERIOD ENDS, AND SHIPMENTS ARE PROCESSED IN BATCHES.

DELAYS & DELIVERY TIMELINE

COURIER PICK-UP DELAYS OR UNFORESEEN CIRCUMSTANCES MAY OCCASIONALLY AFFECT DISPATCH.
ONCE SHIPPED, ORDERS TYPICALLY TAKE 2–7 WORKING DAYS TO BE DELIVERED, DEPENDING ON THE DESTINATION AND COURIER OPERATIONS.

SHIPPING INFORMATION

ALL SHIPPING AND PRE-ORDER DATES ARE CLEARLY MENTIONED IN THE SHIPPING SECTION ON EACH PRODUCT PAGE (LOCATED BELOW THE BUY NOW BUTTON).
IF THIS INFORMATION IS OVERLOOKED, HOLYHEADEN CANNOT BE HELD RESPONSIBLE FOR ANY MISUNDERSTANDING REGARDING DELIVERY TIMELINES.

PARTIALLY PAID ORDERS

FOR PARTIALLY PAID ORDERS, OUR TEAM WILL CALL TO CONFIRM THE ORDER. DISPATCH BEGINS ONLY AFTER THE CUSTOMER APPROVES AND CONFIRMS.